Tryna Wit Gordon

Thank you for choosing Bank of America. You are now being connected to a Bank of America Online Banking Specialist.

Gordon: Hello, my name is Gordon. Thank you for being a valued Bank of America customer.
Gordon: To begin with, may I please have your complete name so that I can pull up the record?
You: Christopher J Clayman
You: or christopher James Clayman
Gordon: Thank you, Christopher.
Gordon: How are you doing today?
You: I'm a little sweaty, but good
Gordon: How may I assist you today with your personal checking and savings accounts?
You: how about you, Gordon?
Gordon: I am fine, thank you for asking.
Gordon: How may I assist you today with your personal checking and savings accounts?
You: I spoke with a representative about 2 weeks ago
You: I'm currently travelling in India
You: and misplaced my debit card
You: they suspended it and ordered a new card to be sent to my Indian address
You: but I haven't received it
You: I was wondering if you could check the status
You: make sure it was mailed, or when it was last received, etc.
Gordon: Sure.
Gordon: I completely understand your concern.
Gordon: I will be glad to review the account for you.
Gordon: Please allow me some time.
Gordon: Let me check that for you.
You: You are a man of immense empathy, I can feel it
Gordon: I apologize for the delay. I'll be with you shortly.
You: take your time, friend
Gordon: Thank you.
Gordon: Thank you for your patience. I reviewed the account for you. I can see that the check card was sent on 6/24/09, it takes 16 business days for the card to reach at a foreign location, that means the card will reach by 07/16/09.
You: Ohhhhhhhhhh 16 business days
You: I see
Gordon: Also if you are in need of urgent cash I can provide you with the phone number for our Visa department, they will be able to provide you with the cash in India.
You: I leave town on Saturday
You: really...
You: what are the fees on that?
You: I'll take the number
Gordon: Yes, that is correct.
Gordon: Sure.
You: If I don't get the card by Friday, will I be able to call again and cancel that card as well?
Gordon: I apologize, I will not be able to provide you with the information on the fee.
Gordon: Sure.
Gordon: You may call us at collect at 1.410.581.9994. We are available 24 hours a day, seven days a week.
Gordon: This is the number for Visa department.
You: Will the representatives on the phone be as nice as you?
Gordon: Sure.
Gordon: We are always here to take care of your banking needs.
Gordon: We will do everything to satisfy your banking needs.
Gordon: Please be assured.
Gordon: Is there anything else that I may assist you with today?
You: I am very assured, thank you
Gordon: You are welcome.
Gordon: It has been a pleasure assisting you.
Gordon: Have a wonderful day.
You: is there an India prefix
You: for the number?
Gordon: No there is no prefix, you may dial the number directly.
You: with the country code, I presume
Gordon: That is correct.
You: Gordon, I hope the future brings you bright happiness
Gordon: Thank you so much, Christopher.
Gordon: I assist a number of customers daily, however, such a wish is a rare treat!!!
Gordon: I also wish you a lot of happiness and glory,
Gordon: Have a great life ahead, Christopher!!!
You: That means alot to me!
Gordon: All the very best!
You: Peace be with you
You: May the force be with you
Gordon: And may all the glory be to you!
Gordon: Take great care of yourself, Christopher!
Gordon: You are definitely valued!
You: Ahh, you brighten my life, thanks Gordon. You're a cutie.
You: Till we meet again, my lovely...
Gordon: We appreciate your business at Bank of America.
Gordon: It has been a pleasure assisting you.
Gordon: Thank you for choosing our Text Chat service.
Gordon: Sure!
Gordon: I will keep my fingers crossed to chat with you again.
Gordon: Keep smiling!
Gordon: :)
Gordon: Bye, Bye.